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We support aged care homes with clinical pharmacist programs designed to improve safety, meet compliance, and empower staff.
peace of mind support for facilities
Services you can count on to bring peace of mind for safety of medication management for your residents.
Residential Medication Management Reviews (RMMR)
Funded Reviews for Safer Prescribing
Funded under the RMMR program, we provide comprehensive medication reviews for aged care residents in collaboration with your GPs.
Our focus is on identifying unsafe combinations, outdated or unnecessary medications, and missed opportunities to simplify therapy or deprescribe.
We assess all prescribed medications, over-the-counter products, and supplements including PRNs in relation to the resident’s health status and care goals.
We provide structured reports written in plain English for GPs and facility staff, including evidence-based recommendations aligned with PBS and national guidelines.
Our reviews help prevent adverse events such as falls, sedation, and confusion while supporting clearer care planning and communication.
We offer follow-up reviews after hospital admissions, major health changes, or increases in medication complexity.
Every review is delivered by an AACP-accredited pharmacist and supports compliance with Aged Care Quality Standards 3 and 8.
We ensure our service integrates smoothly into your clinical workflow, with minimal administrative burden on your team.
Quality Use of Medicines (QUM)
Facility-Wide Medication Safety and Governance
Our QUM program supports your team to embed safer medicine use across the whole facility — beyond individual reviews.
We begin with a planning session to identify your focus areas: psychotropics, antimicrobial stewardship, PRNs, high-risk medications, or policy gaps.
We conduct structured audits and chart reviews, providing written reports with clear, prioritised recommendations and action timelines.
We help review and refine medication-related policies, formulary lists, escalation procedures, and administration protocols.
Our QUM programs often include tailored education sessions linked to audit findings or current clinical risks.
We align with national QUM frameworks, the Aged Care Quality Standards (especially Standard 4), and RACGP prescribing guidance.
Our work helps demonstrate active clinical governance and supports your readiness for audits or assessments.
We tailor each QUM program to your facility size, staffing structure, and quality improvement goals.
Aged Care On-site Pharmacist (ACOP)
Embedded Pharmacist, Integrated Clinical Support
Through the ACOP model, we place a credentialed pharmacist directly within your facility to support day-to-day clinical care.
We participate in handover, review medication charts in real time, and support clinical decision-making during care planning.
We reconcile medications after hospital discharge, identify PRN overuse, and help initiate or cease therapy based on resident needs.
We respond to medication-related queries from nurses, GPs, or staff, offering immediate support rather than deferred advice.
We assist with documentation reviews, chart corrections, incident follow-up, and communication with families or prescribers.
Our pharmacists contribute to QUM initiatives, lead education sessions, and proactively identify areas for clinical improvement.
We manage the entire placement process from onboarding, orientation, rostering, to compliance, so your team can focus on care.
This embedded model enhances medication safety, improves communication, and builds trust across your clinical team.
Staff Training & Clinical Education
Practical Education That Empowers Your Team
We provide pharmacist-led education tailored to the roles, risks, and learning needs of your care team.
Topics include psychotropics, high-risk medications, insulin safety, medication incidents, AMS, and deprescribing strategies.
We adapt content to your facility context including recent audits, accreditation goals, new staff, or resident-specific risks.
Sessions are delivered in person or virtually, and can be offered as one-offs or part of a scheduled education series.
We use practical formats (case examples, visual aids, Q&A) with printable resources and session documentation included.
Our sessions build medication safety knowledge and are suitable for inclusion in staff development records and quality improvement activities.
We support training that is responsive, repeatable, and audit-ready — building confidence and consistency in medicine use.
If you need help building a full medication safety training calendar, we can assist with design and delivery.